Unified Inbox

Every conversation. One place. Zero missed messages.

Calls, texts, Google reviews, web chat, and social DMs flow into a single inbox. Your team sees the full customer history regardless of channel — no more tab-switching, no more dropped threads.

Free personalized demo · Live in under an hour

Unified inbox bringing all channels together
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The problem

Your customers don't care which channel they used last.

A patient texts about an appointment, calls with a question, then leaves a Google review. Your team sees three separate conversations across three tools — with no context linking them. Messages fall through cracks, responses arrive late, and customers repeat themselves.

Disconnected conversations across multiple channels
23Missed
6hrsAvg. delay

How it works

Up and running in minutes

Connect your channels
01

Connect your channels

Link your phone numbers, Google Business Profile, web chat widget, and social accounts in under five minutes.

Conversations merge automatically
02

Conversations merge automatically

Konvy matches contacts across channels. When a customer texts then calls, your team sees one unified thread with full history.

Respond from anywhere
03

Respond from anywhere

Reply to any channel from a single compose box. AI suggests responses based on conversation context and your knowledge base.

Core Capabilities

A closer look

Cross-Channel Contact Merge

Cross-Channel Contact Merge

Automatically links phone, email, and social profiles into a single contact record. When someone texts from a number they previously called on, Konvy connects the dots.

AI-Powered Smart Replies

AI-Powered Smart Replies

Get one-click response suggestions trained on your business knowledge base. AI drafts contextual replies for common questions so your team can respond in seconds.

Team Assignment & Routing

Team Assignment & Routing

Route conversations to the right team member by skill, availability, or department. Set round-robin rules so no inquiry sits unanswered.

Real-Time Notifications

Real-Time Notifications

Instant push notifications for new messages, missed calls, and new reviews. Priority alerts for high-value contacts ensure VIP customers never wait.

5

Channels unified

< 30s

Avg. response time

100%

Messages captured

1

Inbox to manage

Unified inbox for all customer conversations
Live
+100%

Ready when you are

Stop losing customers between channels

Connect all your channels in under five minutes. See every conversation in one place starting today.

Free personalized demo · Live in under an hour · No commitment required