See every call. As it happens.
A live operations dashboard with active calls, real-time sentiment, and performance metrics. Listen in, coach, or take over — all from one screen.
No credit card required · 7-day free trial
The problem
You find out about bad calls too late.
By the time you hear about a frustrated caller, the customer has churned, the lead is cold, and the escalation window has closed. You need eyes on every call — without hovering over every desk.
How it works
Up and running in minutes
Live call grid
See every active call in real-time with caller info, duration, and current sentiment score.
Monitor modes
Listen silently, whisper to coach your agent, or barge in to take over the call.
Smart alerts
Get notified instantly when sentiment drops, calls exceed duration thresholds, or escalations are needed.
Operations Power
A closer look
Live Sentiment Analysis
Real-time sentiment scoring on every active call. See emotional shifts as they happen and intervene before issues escalate.
Multi-Channel Alerts
Push alerts to Slack, email, SMS, or webhooks. Configure thresholds for sentiment, duration, and custom events.
WebSocket-Powered
Sub-second dashboard updates powered by persistent WebSocket connections. No polling, no delays.
Real-time
Updates
L/C/B
Listen / Coach / Barge
Multi
Channel alerts
<1s
Refresh
Ready when you are
See your calls in real-time
Monitor every conversation as it happens.
No credit card required · 7-day free trial · Live in under an hour